Real Estate VA
Job Code: PT-RST1216
A business is seeking a part-time Administrative Virtual Assistant to support day-to-day operations. The role focuses on setting up and improving internal systems, creating and documenting processes, and handling ongoing administrative tasks to reduce manual workload and improve efficiency. The ideal VA will be highly organised, comfortable learning new systems, able to build and follow processes from scratch, and have strong written communication skills. This position is designed to provide dependable back-end support, streamline operations, and allow the business owner to focus on higher-value priorities, with scope for the role to expand over time.
Real Estate VA Requirements
Key Responsibilities:
- System & Process Management
- Set up and optimise the PropertyMe system (automation, task checklists, renewals monitoring)
- Document and implement processes from scratch (create SOPs)
- Monitor expiring leases, fee structures, and property documentation
- Assist in backend improvements and data organisation
- Administrative Support
- Handle general admin tasks to free up Client’s time
- Email correspondence (with strong written English and attention to Australian spelling/format)
- Support with managing workload, including side projects if downtime exists
- Training & Collaboration
- Learn Australia-specific real estate rules and processes
- Work closely with the Client (including coaching from an office manager if needed)
- Act as a reliable “right-hand” support for day-to-day operations
- Future Responsibilities (Optional / Later Stage)
- Diary management, phone calls, and more advanced communication tasks
- Social media management
Required Skills & Attributes:
- Strong administrative skills
- Experience with process creation and implementation from scratch
- Knowledge of real estate processes, preferably Australian-based
- Proficient in PropertyMe (or similar property management software)
- Strong written communication skills, with attention to UK/Australian English
- Ability to manage tasks independently and stay organised
- High attention to detail and ability to follow systems accurately
- Collaborative mindset, flexible, and trainable
- Problem-solving skills to streamline workflows
Professional Background:
- Minimum of 6 months experience in a BPO or similar.
- Some social media experience (for later expansion)
- Previous experience in real estate sales, leasing, or property management is highly desirable.
- Familiarity with digital marketing strategies and tools to promote properties effectively.
Job descriptions are subject to change based on the specific needs and requirements of our clients. While we strive to provide accurate and up-to-date information, the responsibilities and qualifications outlined may vary. We encourage applicants to remain flexible and adaptable to evolving client expectations.